Complaints

Students who have concerns about any aspect of the Entry-level OTD Program should speak with their faculty advisor, the Program Director, or the Department Chair, as well as their class representative to the faculty, to determine if there is a reasonable solution that can be negotiated. If the student does not get satisfaction through this mechanism, they may submit   a complaint using the Institute’s Student Incident Report Form: https://www.mghihp.edu/current-students-student-resources/student-incident-report

 

Staff in the Office of Student and Alumni Affairs (OSAS) will follow up on all reports received. All reports are treated with utmost confidentiality; in certain cases, it may be necessary for OSAS to share incident details with academic program leaders and/or MGH Security. OSAS staff will discuss the follow-up process with the individual(s) submitting the report.  More information regarding student complaints, can be found in section V of the student catalog.