2016-2017 Catalog

INFO 1219 Professional Practices

4.5 - 0.0 - 4.5


(2) INFO 1001 and ENGL Level 1 course - must be completed prior to taking this course.

Course Description

This course provides the opportunity to acquire knowledge and skills in the area of office practices, to discuss trends, issues, and policies of today's business offices; and to use a digital notebook (Microsoft OneNote). Topics include administrative professional careers, professional image and office behavior, employer expectations, employee responsibilities and skills, personal communication skills, planning meetings and effective note-taking skills, understanding office financials, coordinating travel, personal organization, problem-solving and decision-making techniques, stress management control, and leadership skills and strategies. Functions learned using OneNote include creating and maintaining electronic notebooks to share information, managing tasks and projects, and collaborating with office staff.